Terms and Conditions
Transparency matters to us
Welcome to Liovora. These Terms & Conditions govern your access to and use of our website and the purchase of our tea products. By visiting or shopping on this website, you agree to be bound by these terms. If you do not agree, please discontinue use of the Site.
Use of the Website
By using this website, you confirm that you are legally eligible to make purchases and will use the Site only for lawful purposes. You agree not to misuse the Site or engage in activities that could harm the website, brand, or other users.
Product Information & Quality
Liovora offers premium tea products crafted with care. While we strive to provide accurate product descriptions, images, and details, minor variations in packaging, color, aroma, or taste may occur due to natural sourcing and seasonal factors. Such variations do not constitute defects.
Orders & Payments
All orders placed on the website are subject to acceptance and availability. Once an order is confirmed, it cannot be modified. Payments must be completed using our approved payment methods. Liovora reserves the right to cancel or refuse any order at its discretion, including in cases of pricing errors or suspected fraud.
Shipping & Delivery
Delivery timelines are estimates and may vary due to courier operations, location, or external circumstances. Liovora is not responsible for delays caused by third-party delivery partners. Ownership and responsibility for the product pass to the customer upon successful delivery.
Cancellations, Returns & Refunds
Cancellations, replacements, and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms & Conditions. As tea is a consumable product, returns are not accepted except under specific conditions outlined in the policy.
Consumption Disclaimer
Tea products are intended for general consumption. Liovora does not provide medical advice. Customers with allergies, sensitivities, or medical conditions should consult a professional before consumption. Liovora is not liable for adverse reactions resulting from product consumption.
Intellectual Property
All content on this website, including text, images, logos, designs, and product descriptions, is the intellectual property of Liovora. Any unauthorized use, reproduction, or distribution is strictly prohibited.
Limitation of Liability
Liovora shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products. Our maximum liability, if any, shall be limited to the value of the purchased product.
Third-Party Links
The website may contain links to third-party websites for convenience. Liovora has no control over these sites and is not responsible for their content, policies, or practices.
Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.
Changes to Terms
Liovora reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes are posted indicates acceptance of the revised terms.
Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of Indian courts.
Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
Email: liovora3@gmail.com